Frequently Asked Questions

Everything you need to know about your Limelight experience.

What are your delivery timelines for domestic orders?

Standard delivery within Pakistan typically takes 3 to 5 working days. During sale periods, delivery may take up to 7 working days due to high order volumes.

What is your return and exchange policy?

You can exchange any unused item within 14 days of purchase, provided the tags are intact and you have the original receipt. Please note that sale items are not eligible for exchange or return.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery services across Pakistan. You can also pay via credit/debit cards or through secure mobile wallet options at checkout.

How can I track my order status?

Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our logistics partner's website to see real-time updates.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. However, due to variations in monitor settings and professional lighting during photography, slight differences may occur.

Do you ship internationally?

Yes, Limelight offers international shipping to various countries. Shipping costs and delivery times vary based on the destination and the weight of the parcel.